If you need expert advice on any of our DT Craft & Design products, want to ask a general question or need some tips for success, you’ve come to the right place!

Help is grouped by topic so scroll down the menus and see if your question has already been answered. If not, fear not! Drop me an email and I’ll do my best to help.

Top tip: When requesting product support if you can supply as much detail as possible and ideally a photo or two (especially if it’s dye-related) that will help me to give you the best advice. Thanks!